I had found no relevant resources on the web. Under Power Options of the Control Panel I've changed the settings of the current plan to disable "USB selective suspend setting".In Device Manager, under Universal Serial Bus controllers I've gone through all of their properties, and where there was a Power Management tab, I unchecked "Allow the computer to turn off this device to save power".I have no issues with my PC and its peripherals otherwise.ĭisabling power-saving features doesn't help: PowerPanel® Personal monitors and tracks your UPS system’s power consumption and reports the cost of powering devices. If I restore power, everything starts working immediately.Īll this is under Windows 10. The final step is at more than 80% battery capacity remaining (with a supposed >25 minutes of runtime remaining), with UPS load being at most 225W but usually below 200W (the output power limit of this UPS is 900W). The USB reconnects become more and more frequent, and then, after 3-4 minutes of battery runtime, all USB peripherals stop working. Everything looks just fine, other than the system tray icon status. I can also run a self-test on the UPS, etc. The only thing missing is the model name of the UPS box in the status. My Bluetooth keyboard stops working altogether (it's connecting to my motherboard's built-in Bluetooth). However, if I open the CyberPower Power Applet, it seems to have no problem and indeed is talking to the UPS just fine. Similarly, the companion app, PowerPanel Personal loses connection to the UPS every few seconds (the UPS is connected via USB too). PowerPanel Personal for Windows File Name: PPPWindowsv2.4.8.exe MD5. If it gives you a problem just uninstall the GeekSquad power management software and install a program that works. Resolves issues with serial number and firmware version display. the steps below to restart the service: 1. As Chenard said its a program from GeekSquad. Completing the CyberPower PowerPanel Personal Setup Wizard Setup has finished installing. Make sure the serial or USB cable is securely and properly connected to the UPS and computer. An incomplete uninstallation of CyberPower PowerPanel Personal. How to Troubleshoot USB Issues CyberPowerPC Help Center. So how do I get the CyberPower SX650G to shutdown the computer system instead. stops working and then starts working again) every few seconds, if it were pulled out and plugged in again. CyberPower PowerPanel Personal Edition cannot be uninstalled due to many other problems. Installed the PowerPanel Personal Edition on windows 8. The following happens with my brand new, fully charged CP1500EPFCLCD UPS by CyberPower if I cut power to it (with the home circuit breaker): After a few seconds, my USB mouse starts reconnecting (i.e.
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